Tools: General - Who Is Logged On
If you have a network version of ALMSys, this screen will show you who else is currently logged on.
You will see the user i.d., name, logon date, and logon time for each user logged on to ALMSys. You will also see if they are logged on to ALMSys or ALMSys Quotes.
Should a user appear that you know is NOT currently logged on, then that means that the user abnormally terminated the ALMSys session, or that ALMSys found a severe error and terminated itself. In either case, having the user logon and logoff will correct that user's logon status.
Forcing a User Off
If you have the authority to set up ALMSys security, then you will see a Force User Out button. This button should cause the user to be automatically logged off of ALMSys or ALMSys Quotes within 15 seconds.
Reseting a User's Login
If you have the authority to set up ALMSys security, then you will see a Reset User Login button. If a user does not get out of ALMSys normally, ALMSys will show that they are still logged in. If the user logs in and out, then this record will clear. For those users that do not get out of ALMSys properly, try to force them out, first. If that does not work, then reset their login.